If you need help with your Soundlink speaker, such as freezing, unstable Bluetooth connection, or not sounding right. The correct solution is to switch off and reconnect the speaker to your device. Reconnecting fixes most problems because the new connection is established on the least busy channel with minimal interference. You’ll need to reboot the speaker (some models allow you to do this, and some don’t) or reset it to factory settings; you can do this with any Bose speaker.
A bit about the differences between rebooting and factory reset.
- Reboot: all connection settings are retained; only user settings, such as sound level, are deleted, and the speaker is reconnected.
- Factory Reset: This returns the speaker to its original state and deletes all settings, including connections. Below is a table with instructions for some Bose SoundLink models.
List of Bose SoundLink reset instructions by model
| Device | How to Reset to Factory Settings |
|---|---|
| Bose SoundLink Air Digital Music System | 1. Press and hold the Reset button on the bottom panel for 10 seconds. 2. The Wi-Fi indicator will flash amber after the reset is complete. |
| Bose SoundLink Color Bluetooth Speaker II | 1. Power on the speaker. 2. Press and hold the Power button for 10 seconds until the Bluetooth indicator flashes blue, and you hear a voice prompt for language selection. |
| Bose SoundLink Bluetooth Speaker III | 1. Press and hold the Mute button on the speaker for 10 seconds until all status indicators illuminate, and the speaker switches off. |
| Bose SoundLink Mini Bluetooth Speaker II | 1. Power on the speaker. 2. Press and hold the Power button for 10 seconds until the speaker switches off. |
| Bose SoundLink Revolve+ II Bluetooth Speaker | 1. Power on the speaker. 2. Press and hold the Power button for 10 seconds until the speaker turns off. 3. Check reset: you’ll hear a voice prompt for language selection. |
| Bose SoundLink Micro Bluetooth Speaker | 1. Power on the speaker. 2. Press and hold the Power button for 10 seconds until the speaker turns off. 3. Check reset: the Bluetooth indicator will turn blue, and you’ll hear “Ready to connect”. |
| Bose SoundLink Flex Bluetooth Speaker | 1. Power on the speaker. 2. Press and hold the Power button for 10 seconds until the speaker turns off. 3. Check reset: the Bluetooth indicator will turn blue. |
| Bose SoundLink Max Portable Speaker | Reset device settings: 1. Ensure the USB-C cable is disconnected. 2. Press and hold the Power button for 30 seconds until the speaker switches off. Factory reset: 1. Press and hold the Volume Up and Volume Down buttons for 15 seconds until the Power LED flashes white for 3 seconds. The speaker will turn off, completing the reset. |
| Bose SoundLink Flex Portable Speaker (2nd Gen) | 1. Press and hold the Volume Up and Volume Down buttons for 15 seconds until the Power LED quickly blinks white for 3 seconds. 2. The speaker powers off. Press the Power button. 3. The Bluetooth indicator will glow blue, and the speaker will be ready to connect. |
| Bose SoundLink Home Bluetooth Speaker | Reset the speaker: 1. Ensure the USB cable is disconnected. 2. Press and hold the Power button for 8 seconds until the Power light turns off and then shows the battery level. Factory reset: 1. Power on the speaker. 2. Press and hold the Bluetooth and Multi-function buttons for 10 seconds until the Power light quickly blinks white 3 times. 3. The speaker powers off, the Bluetooth indicator blinks blue, and a voice prompt says “Ready to connect”. |
