Modern televisions have evolved into sophisticated devices, a far cry from the days when they had a minimum of features. A TV is essentially a computer with a processor, memory and operating system. Smart TVs allow you to install apps to access streaming services, connect to the Internet, and more. However, like any other advanced technology, they can occasionally freeze, run slowly, or experience other performance issues. In such cases, a reboot may be required.
Troubleshooting Sony TV
If your TV’s application fails to start or freezes, the likely cause is temporary files stored by the TV. These files may no longer be compatible with the app, especially after an update. Additionally, these files can consume memory, which may result in improper TV performance due to insufficient memory. To resolve this, you can clear the memory cache by performing one of two types of reboots.
Soft Reboot for Sony TVs (Android/Google OS)
For Sony TVs running on Android or Google operating systems, you can perform a soft reboot with these steps:
- Press and hold the power button on the remote for about 5 seconds.
- When the option appears on the screen, select Reboot.
For older Sony TV models, the TV will turn off and reboot automatically after about a minute.
Hard Reboot for Sony TVs
To perform a hard reboot, follow these steps:
- Unplug the TV from the wall outlet.
- Wait for a few minutes.
- Plug the TV back in and power it on.
Effect of the Reboots
Both types of reboots will clear the cache and free up RAM, which can resolve issues without affecting key settings such as picture preferences, connection settings, or user authorizations in the OS and applications.
