In 2020, Google introduced an updated Android TV interface under the Google TV brand. This new visualization shell is integrated with your Google account. After purchasing a new TV, you need to sign in to your account, and Google will automatically install all the apps you use on your TV (assuming you already have a TV with the same account). As the TV interface has changed, so has the search for information about the TV.
Where can I find information about my Sony TV?
There are several places where you can find information about your TV; here are the available ways to find out your TV’s serial number and model number.
The first method is on the back of the TV: All Sony TVs have a sticker with information about the TV; this method is available even if the TV is not working. If you have trouble seeing the sticker, for example, if your TV is on the wall, use your phone and take a photo of the sticker.
The second way is in the TV menu: If your TV is working, the model number can be found in the TV menu. Here’s how to do it.
- Start by pressing the Home button on your remote control to access the Home screen.
- Go to the far right corner of the screen to open a pop-up window, then go to the Settings option.
- In the Settings menu, scroll until you find and select the System category.
- In the “System” menu, select “About“.
- Here, you will find a field labeled “Model,” which displays information about the model of your Sony TV. Selecting this field will display the specific model number.
- Go to the same menu’s adjacent “Status” section to find the serial number.
- In the “Status” section, find the “Serial Number” entry, which indicates your SonyTV’s serial number.
Third way: Use the method on your TV’s packaging box. This exotic method will only suit those who keep the packaging box.
Is it possible that the information on the label and in the TV menu do not match?
A discrepancy between the information about the model number and serial number in the TV menu and on the sticker can only happen in one case: the TV was repaired and the main board was replaced. And only if the repair was carried out at a service center; This is not possible at the factory. It is possible that the TV was purchased but turned out to be faulty and was returned to the seller. In this case, it is quite normal practice to repair the TV and resell it. This happens extremely rarely, since TVs are tested at the factory and the percentage of defects is very small, but it still happens.
